FAQ

Find out the answer to all your questions here!
Below you can view our answers to previous customer questions.
We hope that you'll find here the answer to your questions. If not, you can contact us for more information. 


Should I buy a ski / lift pass?

Children under 5 need a free ski pass you can get at the ESF Office or cash desks and ski-lift facilities.
From 5 years old, children and adults need a ski pass to access the slopes.
All beginners, children and adults who take ski lessons don't need the ski pass the 1st day of lesson.
You can see the prices on ALTISERVICE.COM

Is it possible that my 2 children share the same instructor?

Yes, the instructor can teach up to 4 students but it is important to note that the children are at the same level for the lesson to be most effective.


What should I wear and bring for the Competition course?

Competition giant slalom skis adapted to your level (available to hire in the sports shops) and a back protector and helmet.


Do I have to have a special insurance?

Insurance is not included in ski lessons packages. We advise you to buy one with your ski pass, ou ask your bank about insurances included in your payment card.


Why book a private lesson?


Private lessons can be very useful whatever your level. Your lesson is personalized to improve your ski, enjoy great skiing fun and master your technique. You can also take advantage of your private instructor to discover another glide: snowboarding, off-piste skiing,...